We require all photos to be clear enough so that our artists can zoom in on the finer details of the face, particularly the eyes, nose, and mouth. Try to capture a great angle to fit with your Hero design.
The Minimum size of photo 800 X 800 – 150 dpi (dots per inch) – 700KB would be recommended.
The file format of TIFF is usually best for us, but we can also use high-quality JPEG or JPG, PNG, PSD, PDF file photos.
Avoid covering your face with hair or accessories
 Avoid bad lighting
Avoid blurry images

Please make sure your photo is correct. We review all photos that are sent in and will contact you if there is an issue with your order.

Please note:
The photo you upload is what we use for our artwork creation process. Please ensure all angles are correct, your features are in frame and that you are happy with the photo! If you have any notes that you would like us to add to your order, you can add this in the notes section, don’t be shy! However, we cannot guarantee all edits.

-In the event that a photo uploaded does not follow our guidelines, we cannot guarantee that the final edit will be the masterpiece you desire. If you follow the guidelines then your artwork will be super!

-We do not offer returns/replacements if the wrong photo is uploaded with your order. So please make sure your photo is correct. We review all photos that are sent in and will contact you if there is an issue with your order.